Receptionist
مختبرات البرج الطبية - رابغ

الوصف

• Serve visitors by greeting, welcoming, directing and announcing them appropriately • Answer, screen and forward any incoming inquiries while providing basic information when needed • Receive and sort daily updates • Maintain security by following procedures and controlling access. • Perform other clerical receptionist duties such as Data Entry ,filing, photocopying, collating • Follow communication “scripts” when handling different topics, follow up to ensure resolution • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives to achieve satisfaction • Seize opportunities to upsell products when they arise • Provide accurate, valid and complete information by using the right methods/tools • Build sustainable relationships and engage customers by taking the extra mile • Follow communication procedures, guidelines and policies • Generate sales leads • Meet personal/team qualitative and quantitative targets

المستوى التعليمي المطلوب
  • بكالوريس
الدلالات الوظيفية
  • خدمة عملاء
سنوات الخبرة المطلوبة

من 0 الى 3 سنة/سنوات

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